Privacy Policy

At Zygos, we prioritize your ability to control the dissemination of your information. It encompasses ensuring that certain individuals do not have access to any of your information.

To uphold this commitment, Zygos has been meticulously designed to facilitate selective sharing. Our choices in constructing Zygos are aimed at ensuring that only those individuals you expressly choose to share information with receive the specific details you intend to disclose.

This Privacy Policy outlines the privacy practices of Zygos Solution FZCO (“Zygos,” “we,” “us,” or “our”) concerning the use of Zygos’s website located at https://zygossolutions.com/contact-us/  and Zygos mobile applications (collectively referred to as the “Service”). This policy pertains exclusively to information gathered by Zygos from users of our Services and visitors to our websites. Users access the Services under the terms stipulated in the Terms of Service. Any capitalized terms used in this Privacy Policy that are not defined herein shall bear the meanings ascribed to them in the Terms of Service.

We urge you to carefully read the following to comprehend how we collect, utilize, and safeguard your personal information. The policy also outlines your options concerning the use, accessibility, and correction of your personal information.

Zygos Services: Zygos is a platform that streamlines and offers effective methods for accessing and receiving updates concerning your contacts. It also facilitates the sharing of your personal information with these contacts. Additionally, Zygos Service has the capability to establish connections with third-party software platforms. These connections are established only when you have provided explicit authorization for these third-party platforms to integrate with Zygos, referred to as “Third Party Platforms.” This integration enhances the functionality of Zygos Service by allowing for seamless connectivity with external software tools that you have approved to interact with Zygos platform.

Our Commitment to Privacy:

  • Limited Information: Our commitment to privacy starts with the principle of collecting only what is absolutely necessary. By focusing on essential information required for effective communication, we aim to streamline the user experience. This not only ensures a more straightforward interaction but also reduces the potential exposure of personal details. We believe in the importance of minimizing data collection to respect user privacy and maintain a high standard of security.
  • Voluntary Submission: Users play an active role in deciding what information they share with Zygos. The voluntary nature of data submission means that users have the freedom to choose the extent of their engagement. This approach emphasizes our respect for user autonomy and privacy preferences. We understand that each user has unique comfort levels regarding the information they disclose, and we uphold their right to make these decisions voluntarily.

 

  • Communication Purposes: The information collected serves a specific and crucial purpose – facilitating effective communication. Whether it’s responding to user inquiries, providing relevant information, or establishing ongoing connections, the data is utilized exclusively for communication-related activities. This targeted use ensures that user information is not repurposed for unrelated functions, maintaining the integrity of our commitment to transparent and purpose-driven data handling.

 

  • User Control: At Zygos Solutions, we prioritize user control over their personal information. This extends beyond merely allowing users to decide what information to share; it encompasses the broader spectrum of determining the depth of engagement they desire. Users have the authority to manage their privacy settings and preferences, enabling them to tailor their interaction with Zygos according to their comfort level. This user-centric approach underscores our dedication to empowering individuals in their digital interactions while fostering trust and transparency.

What Constitutes Personal Information?

-The term “Personal Information” encompasses any data related to an identified or identifiable natural person. An identifiable natural person is someone who can be directly or indirectly identified, particularly through identifiers such as a name, address, telephone number, mobile number, email address, identification number, location information, online identifier, or factors specific to their physical, physiological, genetic, mental, economic, cultural, or social identity.

On the other hand, “Sensitive Personal Information” pertains to more delicate details, including racial or ethnic origin, political opinions, religious or philosophical beliefs, membership in trade unions, the processing of genetic or biometric data for uniquely identifying individuals, and information about an individual’s health, sex life, or sexual orientation. Both Personal Information and Sensitive Personal Information are treated with confidentiality.

Conversely, “Other Information” refers to data that does not fall under the categories of Personal Information or Sensitive Personal Information. Personal Information excludes anonymized or aggregate information, as well as publicly available information that has not been combined with Personal Information or Sensitive Personal Information.

What Data Do We Gather and When?

We collect minimal information to enhance user experiences and facilitate communication. The data we gather includes:

  • Name: Users voluntarily provide their names when getting in touch with us, either through our website contact form or other communication channels. We collect names to personalize interactions and address individuals by their preferred titles. This enhances the quality of our communication and ensures a more personalized user experience.
  • Email ID: Users willingly share their email addresses when reaching out to us or subscribing to our services. Email IDs are collected to establish effective communication channels. This allows us to respond to inquiries, provide updates, and deliver relevant information about our services. It also facilitates the delivery of subscription-related details.

 

User Choice and Control:

  • Opt-In Engagement: Users actively opt-in by providing their name and email ID, ensuring a consensual engagement with Zygos.
  • Communication Preferences: Users have the freedom to manage their communication preferences, enabling them to control the frequency and type of messages received from Zygos.

At Zygos, our data collection practices are designed to respect user privacy while fostering effective communication. We are committed to maintaining the security and confidentiality of the limited information we gather, ensuring a positive and secure user experience.

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When using the Service, we also receive various Other Information about you and your usage patterns.

This data is collected through diverse technologies, including:

  • Logs: Tracking your interactions within Zygos, collecting information like visited pages, features used, date and time of activities, URLs from websites visited before and after using the Service, software and hardware attributes, browser type and version, and general geographic location derived from your IP address. This information is treated confidentially when combined or linked with Personal Information, and it aids us in understanding how Zygos is utilized for an enhanced user experience.
  • Cookies: Similar to most websites, Zygos employs cookies to determine your login status and identify repeat visitors. Cookies are sent to your device to uniquely identify your browser, enhancing the overall quality of our Service. We use both session cookies (expiring upon browser closure) and persistent cookies (remaining until deleted). You have the option to restrict or block Zygos’ cookies through your browser settings, although disabling cookies may impact the functionality of some Service features.
  • Web Beacons: The Service or emails you receive may utilize web beacons, also known as “clear gifs” or “pixel tags.” These electronic files, usually single-pixel images, can be embedded in web pages or emails to transmit information. For instance, they enable senders to ascertain whether a user has opened a specific email.
  • Local Storage: We may locally collect and store information, including Personal Information, on your device using mechanisms like browser web storage and application data caches.

Zygos maintains the confidentiality of Personal Information derived from your cookies and acquired through other tracking technologies. No cookies are set beyond the zygossolutions.com domain. Additionally, we may collaborate with select third parties to gather, analyze, and utilize some of the Personal and Other Information outlined in this section. This collaboration might involve allowing third parties to establish cookies or employ web beacons within the Service or Zygos email communications. The collected information serves various purposes, including analytics.

How We Utilize the Collected Information:

– We employ your Personal Information and Other Information obtained through our Service for various purposes, including but not limited to:

  • Enabling you to share Personal Information, connect, and communicate with fellow users.
  • Providing our Service, delivering requested information, and handling and completing transactions.
  • Responding to your emails, submissions, questions, comments, requests, and complaints, ensuring effective customer service.
  • Monitoring and analyzing Service usage and trends to enhance and personalize user experiences. This involves tailoring content and features to align with user profiles or interests, thereby improving the overall functionality and user-friendliness of our Service.
  • Sending confirmations, updates, security alerts, and support and administrative messages to facilitate your use of our Service. This also includes overseeing the administration and operation of our Service.
  • Contacting you regarding the Service you have shown interest in or other services that might align with your preferences.
  • Addressing any other specific purpose for which the information was initially collected.

How We Share Information with Third Parties:

– At Zygos, our primary goal is to enhance the functionality of your professional network, and we want to emphasize that we do not engage in selling your data. Nevertheless, we may share personal information under the following circumstances:

  • With Your Consent: We may share your Personal Information when you explicitly provide consent. This includes instances where we notify you on our Service about specific information sharing practices, and you willingly provide such information.
  • Service Providers, Agents, and Related Third Parties: In certain instances, we engage other companies to assist in delivering our Service. This may include third-party payment processors, email service providers, cloud-hosting entities, and other service providers. These entities only receive the necessary information to fulfill their designated functions, and we take measures to ensure they adhere to confidentiality restrictions outlined in our Privacy Policy.
  • Legal Processes: If required by law or in good faith belief that it is necessary to comply with legal processes, respond to lawful requests, or protect our rights, the rights of others, or ensure safety, we may disclose your Personal Information. This includes responding to subpoenas, warrants, court orders, and enforcing our Privacy Policy, Terms of Service, or other agreements.
  • Business Transfers: In scenarios involving business assets, such as mergers, acquisitions, sales, or financing, your Personal Information may be shared in connection with these transactions or negotiations.
  • Analytics: We collaborate with specific third parties to collect Other Information for analysis, auditing, research, and reporting. These partners may use web logs, web beacons, cookies, or similar tracking technologies on your device.
  • Google API Usage: Zygos Automated Email Signatures comply with Google API Services User Data Policy, ensuring limited use of information received from Google APIs when transferred to other applications.
  • Aggregated Information: We may share demographic information about our user base with partners in an aggregated form that does not identify individual users. Our Privacy Policy does not impose restrictions on the collection and utilization of aggregate user data.Top of Form

Communication by Users: You have the option to furnish us with the email address of another individual, allowing them to be invited to register an account on our Service. By supplying us with another person’s email address, you confirm that you have acquired the necessary consent from the individual concerned for the disclosure of their email address to us. In instances where legal processes necessitate it, we may reveal such information, as outlined above.

Hyperlinks to External Websites: Within our Service, you may encounter links leading to other websites. Any Personal Information you furnish on these linked pages is directly submitted to the respective third party and is governed by their privacy policy. Our Privacy Policy does not extend to these linked sites, and we disclaim responsibility for the content, privacy practices, and policies related to the security of these sites or any others linked from our Service.

What Steps Do We Take to Protect Your Information?

  • Safety Measures: We implement reasonable physical, technical, and administrative security measures to safeguard your Personal Information, aiming to prevent loss, misuse, unauthorized access, disclosure, alteration, and destruction. It’s important to note that, despite our diligent efforts, no security measures can claim perfection or absolute impenetrability. Furthermore, no method of data transmission can guarantee immunity against interception or other forms of misuse.
  • Data Confidentiality: We prioritize the highest level of confidentiality for the information we gather, implementing rigorous privacy standards throughout our data handling processes. This commitment ensures that the collected data, which may include personal and sensitive details, is treated with the utmost care and safeguarded against any unauthorized access or disclosure. By adhering to strict confidentiality measures, we strive to create a secure environment where users can trust that their information is handled responsibly and with the highest regard for privacy.
  • Secure Communication: Our dedication to data security extends to all communication channels within our system. We employ robust encryption and protective measures to secure the confidentiality and integrity of user data during transmission. This includes securing data as it travels between users and our platform, as well as within our internal communication processes. By prioritizing secure communication, we aim to fortify the overall protection of user data, ensuring that sensitive information remains private and shielded from potential threats or unauthorized access throughout its journey within our system.

What Choices Do You Have Regarding the Use of Your Information?

– You retain the choice to withdraw your consent for the processing of your Personal Information at any point by submitting written notice to us at info@Zygossolutions.com. However, it’s important to acknowledge that, upon doing so, your ability to use the Service will be restricted.

  • Opting Out of Marketing Communications: If you wish to cease receiving marketing or promotional communications from us, you have the option to “opt out.” You can achieve this by following the instructions provided in the respective communications or by sending an email to us at info@Zygossolutions.com. It’s important to note that, even if you choose to opt out, you may still receive non-promotional emails, such as those pertaining to your Zygos account or our ongoing business relations.
  • Your Rights: Managing Your Information: You maintain the right to review, update, correct, or delete the Personal Information stored in your account either through the Service itself or by reaching out to us at info@Zygossolutions.com. Additionally, you grant us the authority, in line with your account preferences, to delete information that is no longer reasonably required for the provision of the Service. In cases where your Personal or Other Information has been shared with others and they have not deleted or stored it, Zygos is not obligated to delete such information.
  • Retention of Your Information: We retain information for a duration deemed reasonably necessary to deliver our Service to you or to fulfill the purposes outlined in this Policy. While you have the option to delete the Personal Information in your account, it’s important to acknowledge that, under certain circumstances dictated by law, we may retain information for an extended period.
  • Lawful Bases for Processing: Our collection and processing of your Personal Information are conducted based on lawful grounds. These grounds encompass your consent, provided when you explicitly agree, contractual obligations (where processing is essential for the performance of a contract, such as when you subscribe to the Service), and our legitimate interests (such as adhering to applicable laws and facilitating the operation of our business).
  • California Residents’ Information: If you are a resident of California and under the age of 18, registered on our Service, you have the right to request the removal of content and information you publicly posted. To initiate this removal process, kindly send an email to info@Zygossolutions.com, providing a concise description of the content or information you want removed. Please note that submitting such a request does not guarantee complete removal, as the content may persist in our databases, remain visible in a manner that does not identify you, or have been reposted by another user.
  • Minors: Our Services are not intended for individuals under the age of 13. We consciously refrain from knowingly collecting personal information from children under 13. If a parent or guardian discovers that their child has shared Personal Information with us, please contact us at info@Zygossolutions.com. Upon becoming aware that a child under 13 has submitted Personal Information, we will take necessary steps to delete such information from our records.
  • Changes to our Privacy Policy: Zygos may periodically update this Privacy Policy. In the event of such updates, we will post the changes on this page, specifying an “effective date” to indicate when the modifications will be in effect. We encourage you to regularly review this Privacy Policy. Should you have any questions or concerns about our Privacy Policy, please reach out to us at info@Zygossolutions.com.
  • Queries: For any inquiries about our Privacy Policy, please do not hesitate to contact us at info@Zygossolutions.com.